NPCF Website terms and conditions

National Pet Care Fund Website Terms and Conditions

Welcome to the National Pet Care Fund website. These Terms and Conditions (the “Terms”) govern your relationship between the National Pet Care Fund (“NPCF”, “we”, “our”, “us”) and website visitors (“you”) when visiting our websites, including https://nationalpetcarefund.com/ (the “Website”).

For the NPCF Pet Parent program, please see the NPCF Pet Parent Terms and Conditions.

Please read these Terms and Conditions carefully before using our Website.

1.     Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website.

2.     Privacy

Your trust is very important to us. We strive to only collect, use, and disclose your personal information for appropriate purposes and with your consent where required by law.

Please visit our Privacy Policy for more information about how your personal information is processed, including through cookies and other tracking technologies, while on the Website. By accessing our Website or providing personal information to us through the Website you consent to have your information processed in accordance with our Privacy Policy.

3.     Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing any part of the Website in any medium, including without limitation by any automated or non-automated “scraping”;
  • Using any automated system, including without limitation “robots”, “spiders”, “offline readers”, etc., to access the Website;
  • Transmitting spam, chain letters, or other unsolicited email;
  • Attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website;
  • Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
  • Uploading invalid data, viruses, worms, or other software agents through the Website;
  • Collecting or harvesting any personally identifiable information, including account names, from the Website;
  • Using the Website for any commercial solicitation purposes;
  • Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
  • Interfering with the proper working of the Website.

4.     Intellectual Property

The Website and its original content, features and functionality are and will remain the exclusive property of NPCF and its licensors. The Website is protected by copyright, trademark, and other laws of Canada and foreign countries. Our trademarks, name, and logos may not be used in connection with any product or service without the prior written consent of NPCF.

5.     Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Website.

6.     E-Commerce Terms

When purchasing products at our online store, the following additional terms apply:

  • Product Descriptions and Availability: We strive to ensure that product descriptions on our Website are as accurate as possible. However, we do not warrant that descriptions or other content are accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to limit quantities, reject orders, and discontinue products without notice.
  • Pricing, Payment, and Billing: All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Payment must be made at the time of purchase using one of the accepted payment methods. By providing payment information, you represent that the information is accurate and you are authorized to use the payment method provided. You agree to pay all charges incurred and applicable taxes. We use third-party payment processors to process payments made through the Website. Your use of such payment processors is subject to their terms and conditions. We are not responsible for any errors by these payment processors.
  • Order Acceptance, Shipping, and Risk of Loss: Shipping and delivery dates are estimates and cannot be guaranteed. Shipping costs are calculated at checkout.
  • Returns, Refunds, and Exchanges: Please Contact Us for return instructions.
  • Promotions and Discounts: Promotional codes, discounts, and offers are subject to specific terms and may be modified or terminated at any time without notice.
  • Errors, Inaccuracies, and Omissions: Occasionally there may be information on our Website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

7.     Limitation of Liability

IF YOU ARE A QUEBEC CONSUMER AS THE TERM IS DEFINED UNDER THE CONSUMER PROTECTION ACT (CQLR C P-40.1), THE EXCLUSIONS OF WARRANTIES CONTAINED IN THIS SECTION DO NOT LIMIT YOUR RIGHTS AND REMEDIES UNDER SUCH ACT, INCLUDING THE RIGHT TO MAKE A CLAIM UNDER ANY OF THE STATUTORY WARRANTIES PROVIDED UNDER SECTIONS 34 TO 54 OF SUCH ACT.

In no event shall NPCF, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website; and/or (vi) any user content or the defamatory, offensive, or illegal conduct of any third party. In no event shall NPCF be liable for any claims, damages, or losses resulting from any conduct of users or third parties while using the Website.

8.     Governing Law

These Terms are governed by the laws of Quebec, Canada. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Montreal, Quebec, Canada.

9.     Changes

NPCF may modify or update these Terms at any time. Where required by law, we will make reasonable efforts to provide at least 30 days’ notice prior to any material revisions taking effect, which will set out the text of the amended clause of these Terms and the date the changes will come into force. You will then have a further 30 days after such entry into force to cancel your status as a Pet Parent. What constitutes a material change will be determined at NPCF’s sole discretion. Changes will be communicated via email or through the NPCF website.

10.    Contact Us

If you have any questions about these Terms, please contact us at info@nationalpetcarefund.com or by phone at 1 800 684 5772. We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Website.

11.    Language

Please note that both the English and French versions of these Terms have equal legal value. The French version of these Terms is available here.

Veuillez noter que les versions anglaise et française de ces conditions d’utilisation ont la même valeur juridique. La version française des conditions d’utilisation est accessible ici.

 

 

 

 

 

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